Common Questions and Answers

Have a question about ordering or how to redeem your loyalty points? You'll find answers to our most common questions below. If you would like to get in touch with us, please click here.

Can my order be sent to my work address instead?

Yes we can send your order to an alternate address. We will also need the cardholders address for security checks, but the order will be shipped to the address that you enter in the Delivery Details section of the checkout form.

How do I register an account?

It's easy; just click on My Account at the top of every page and you will be taken to the registration page. By registering with us you will be able to place orders much faster, and take advantage of our Loyalty Points scheme.

What do you do with my personal details?

We only use your personal details to complete your order, and shortly after completion of your order your payment details are automatically deleted from our system. Your name and address details are stored on our system to make future orders easier. Your name and address details are never sold or passed on to a third party

How do I read and use reviews?

Click on the supplement of your choice and then scroll down just below the main product image. Here you will see a Reviews tab. Just click on this tab to read the full list of reviews and ratings submitted by our customers! Once you have registered with us you will also be able to leave your own reviews.